You can click Add another device to start the enrollment process again and add another authenticator.Ĭlick the Device Options button next to any of your enrolled devices to view the actions available for that type of device.
The new phone is added and listed with your other enrolled devices. Install Duo Mobile on the new phone and scan the QR code to activate. As an example, let's add another phone.Įnter and confirm the second phone's number. Proceed with the device enrollment process as shown in the initial Enrollment Guide. You can't add a new device from this page if you do not have access to any of your previously enrolled authentication devices you'll need to contact your Duo administrator for help. If you don't have the original device, but you have a new device with the same phone number, then you can authenticate with a phone call or SMS passcode. If you're adding a new device to replace one that you previously activated for Duo Push, don't select the Duo Push authentication method on this page unless you still have the original device.
Contact your Duo administrator to have a new device added.Ĭhoose an authentication method and complete two-factor authentication to begin adding your new device. If you don't see this link then your organization may not have enabled this functionality. To start enrolling a new device, click Add a new device.
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